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The Essential Survival Manual for Healthcare Managers |
By Dr. Connie Sitterly,
CMC
With (the) rising compliance, competition, costs and employee/patient
expectations, developing and sustaining a best-managed practice is
increasingly challenging for health care managers, whether they are the
CEO, the medical director or office manager of a practice, a partner in
a physician group, a hospital department head or executive of a
pharmaceutical organization. Today’s managers are challenged to deliver
the highest quality patient care while balancing compliance requirements
and improving employee satisfaction along with a growing list of other
responsibilities. This book has been designed to provide the tools to
expand technical, interpersonal, conceptual and leadership skills.
Dr Sitterly is an international trainer, speaker, certified management
consultant, and executive coach for physicians, administrators and
directors. She has trained thousands of participants in five countries.
To contact Dr. Sitterly regarding her consultant services or training
programs please visit her website at:
www.sittcom.com.
1st Edition |
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Table of Contents:
- What it Takes: Skills, Abilities and
Expectations
- Hiring, Interviewing and Orientation
- Motivating, Inspiring and
Influencing
- Coaching Performance Improvement
- Counseling and Disciplining
- Resolving Conflicts
- Negotiating and Influencing
- Making Decisions and Solving
Problems
- Delegating
- Planning and Goal Setting
- Turning a Group Into a Team
- Mentoring
- Delivering Effective Presentations
- Managing Time and Priorities
- Transitioning
- Communicating
- Challenging Employees
- Managing Stress
- Harassment, Romance and Faith in the
Workplace
- Safety First: Employee Safety,
Emergency Plans and Workplace
- Violence
- Glossary
- Appendix
Click here to download a printable, mail-in Publication order form
Price: Manual OR CD-ROM (Read Format Only) - $129
Add
$12.00 for shipping/handling, $6 for each additional manual
ISBN#: 1-930-450-01-3
208 pages, spiral bound
1st Edition |
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