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Course Description:
A One Day Workshop Offering "How To" Techniques
for an Optimal Staff Development Model Reflecting Joint Commission Mandates & HIPPA Regulations.
A practical “hands-on” workshop which
offers sound, workable solutions for...
- Professionals who seek assistance in
redesigning and updating their Staff
Development Program to include
competency based strategies & JCAHO/HIPAA
consistent guidelines.
- Hospitals who wish to ensure staff
orientation, in-service, and continuing
education needs are met in the most
expedient, professional, and cost saving
manner.
- Professionals who wish to revitalize
their Staff Development Program by
integrating assessment strategies,
process improvement principles and
evaluation tools to create measureable
outcome based performance criteria.
Highlighting
- Staff Development Program Redesign…JCAHO's Standards
- Insuring That Staff Orientation & Continuing Education Needs Are Met (and Accomplishing This Goal In Less Time!
- Designing Your Program Utilizing The Competency Based Ed. Model.
- Writing Effective Performance Objectives.
- Easy To Implement Procedures For Developing Needs Assessment and Evaluation Tools.
- Implementing A Competency Process That Reflects Culture of Safety, Team Building
- & Much, Much More!
Purpose and Concept:
Are you seeking to validate that you have an optimal competency based job description, orientation, and performance evaluation process? Are you seeking to develop or upgrade your process to meet JCAHO's standards? Are you seeking to enhance team dynamics and communications (a major focus in the survey)? If so, join us in this fun workshop where we will think "outside the box" and develop options which reduce paperwork and identify key components of an annual competency profile for employees. Open discussion throughout the day will cover quality of work life, reduction of medical errors, customer satisfaction, & decentralizing the process to make it more meaningful for staff. Many sample forms will be included in the workbook but participants are encouraged to bring job description, orientation & competency forms for group discussion or for specific assessment by the group facilitator.
Who Should Be Interested:
This exciting workshop promises challenging and creative solutions for redeveloping and improving your competency program. It will provide immediate benefit for all involved in staff competency including but not limited to:
- Nurse Managers
- Supervisors
- Educators
- Staff Development Personnel
- Human Resource Staff
Behavioral Objectives:
At the conclusion of this workshop the successful participant will be able to:
- Formulate comprehensive competency programs that meet JCAHO/HIPAA Regulations.
- Create systems to systematically collect relevant data to assess performance.
- Create outcome based performance, knowledge and critical thinking competency criteria.
- Use developed competencies to shape job descriptions and performance evaluations.
- Maintain a work environment to support and recognize staff.
Workshop Curriculum:
PART 1. IDENTIFYING KEY COMPONENTS OF
A COMPETENCY BASED PERFORMANCE SYSTEM
- Definition of Competency;
Comprehensive Standards of Practice.
- Baseline Orientation; Annual
Competency Profiles.
PART 2. MEASURING COMPETENCY BASED
PERFORMANCE
- Objective vs. Subjective.
- Orientation and Annual Performance
Evaluations.
- Determine Ongoing Competency Needs
to Include Culture of Safety; Customer
Satisfaction; Team Dynamics; JCAHO/HIPAA
Standards.
PART 3. LABORATORY ASSESSMENT OF
NUTRITIONAL DEFICIENCIES
- Writing Measurable Job Descriptions
- Reviewing Formats to Streamline
Annual Competency Documentation
- Decentralize the Process
- Eliminate "Laundry Lists" of Skills
to Validate and "Checklists"
- Take Home Sample Formats
PART 4. COMBINING BEHAVIORAL
ASSESSMENT WITH LABORATORY FINDINGS IN
PATIENT COUNSELING
- Think "Outside the Box"
- Creative Ways to Involve Staff &
Make the Process Meaningful
Presenters:
Spend an exciting day with
Norma M. Sparso, RN, BSN, MBA, Ph.D.,
a national health professions educator,
consultant and lecturer. Dr. Sparso
brings to this workshop a rich,
multi-professional background including
a former position as Field
Representative with JCAHO. Within the
hospital setting, her positions have
included Vice President of Patient Care,
Assistant Director of Nursing, and
Assistant Administrator. Dr. Sparso is
currently on the faculty at the Hartford
Graduate Center where she teaches
Quality Improvement in Healthcare.
Academically, she received her
Doctorate Degree in Health and Human
Services from Columbia Pacific
University, her MBA from Rensselaer
Polytechnic Institute, and her BSN from
Southern Connecticut State College. Dr.
Sparso is a member of the American
College of Healthcare Executives, the
American Organization of Nurse
Executives, and formerly served on the
President’s Council of the National
Association of Quality Assurance
Professionals.
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