No dates are currently scheduled for this seminar.
Skills Upgrade
2004/2005
An All New One Day Workshop Offering The Very Latest "How To" Techniques For An Optimal Staff Development Model Reflecting The New Joint Commission Mandates & HIPPA Regulations.
A practical “hands-on” workshop which offers sound, workable solutions for …
•
Professionals who seek assistance in redesigning and updating their Staff Development Program to include competency based strategies & JCAHO/HIPAA consistent guidelines.
•
Hospitals who wish to ensure staff orientation, in-service, and continuing education needs are met in the most expedient, professional, and cost saving manner.
•
Professionals who wish to revitalize their Staff Development Program by integrating the very latest assessment strategies, process improvement principles and evaluation tools to create measureable outcome based performance criteria.
HIGHLIGHTING…
•
Staff Development Program Redesign…JCAHO's Updated Standards
•
Insuring That Staff Orientation & Continuing Education Needs Are Met (and Accomplishing This Goal In Less Time!
•
Designing Your Program Utilizing The Competency Based Ed. Model.
•
Writing Effective Performance Objectives.
•
Easy To Implement Procedures For Developing Needs Assessment and Evaluation Tools.
°
Implementing A Competency Process That Reflects Culture of Safety,Team Building
& Much, Much More!
Instructed By: NORMA M. SPARSO, RN, BSN, MBA, Ph.D.
National health professions educator, consultant and lecturer.
PURPOSE & CONCEPT…
Are you seeking to validate that you have an optimal competency based job description, orientation, and performance evaluation process? Are you seeking to develop or upgrade your process to meet JCAHO's latest standards? Are you seeking to enhance team dynamics and communications (a major focus in the survey)? If so, join us in this fun workshop where we will think "outside the box" and develop options which reduce paperwork and identify key components of an annual competency profile for employees. Open discussion throughout the day will cover quality of work life, reduction of medical errors, customer satisfaction, & decentralizing the process to make it more meaningful for staff. Many sample forms will be included in the workbook but participants are encouraged to bring job description, orientation & competency forms for group discussion or for specific assessment by the group facilitator.
WHO SHOULD ATTEND…
This exciting workshop promises challenging and creative solutions for redeveloping and improving your competency program. It will provide immediate benefit for all involved in staff competency including but not limited to:
•
Nurse Managers
•
Supervisors
•
Educators
•
Staff Development Personnel
•
Human Resource Staff
BEHAVIORAL OBJECTIVES…
At the conclusion of this workshop the successful participant will be able to:
Formulate comprehensive competency programs that meet JCAHO/HIPAA Regulations for 2004.
Create systems to systematically collect relevant data to assess performance.
Create outcome based performance, knowledge and critical thinking competency criteria.
Use developed competencies to shape job descriptions and performance evaluations.
Maintain a work environment to support and recognize staff.
WORKSHOP CURRICULUM…
PART 1. IDENTIFYING KEY COMPONENTS OF A COMPETENCY BASED PERFORMANCE SYSTEM
•
Definition of Competency; Comprehensive Standards of Practice.
•
Baseline Orientation; Annual Competency Profiles.
PART 2. MEASURING COMPETENCY BASED PERFORMANCE
•
Objective vs. Subjective.
•
Orientation and Annual Performance Evaluations.
•
Determine Ongoing Competency Needs to Include Culture of Safety; Customer Satisfaction; Team Dynamics;
JCAHO/HIPAA Standards.
PART 3. LABORATORY ASSESSMENT OF NUTRITIONAL DEFICIENCIES
•
Writing Measurable Job Descriptions
•
Reviewing Formats to Streamline Annual Competency Documentation
•
Decentralize the Process
•
Eliminate "Laundry Lists" of Skills to Validate and "Checklists"
•
Take Home Sample Formats
PART 4. COMBINING BEHAVIORAL ASSESSMENT WITH LABORATORY FINDINGS IN PATIENT COUNSELING
•
Think "Outside the Box"
•
Creative Ways to Involve Staff & Make the Process Meaningful
WORKSHOP FACULTY…
Spend an exciting day with Norma M. Sparso, RN, BSN, MBA,
Ph.D., a national health professions educator, consultant and lecturer. Dr. Sparso brings to this workshop a rich, multi-professional background including a former position as Field Representative with JCAHO. Within the hospital setting, her positions have included Vice President of Patient Care, Assistant Director of Nursing, and Assistant Administrator. Dr. Sparso is currently on the faculty at the Hartford Graduate Center where she teaches Quality Improvement in Healthcare.
Academically, she received her Doctorate Degree in Health and Human Services from Columbia Pacific University, her MBA from Rensselaer Polytechnic Institute, and her BSN from Southern Connecticut State College. Dr. Sparso is a member of the American College of Healthcare Executives, the American Organization of Nurse Executives, and formerly served on the President’s Council of the National Association of Quality Assurance Professionals.
